Partnering
The Harper Group are committed to implementation of the Egan principles
and, to that end, have adopted a number of appropriate measures such
as membership and participation in the Construction Best Practice
Programme, measurement of the company’s performance by means
of Client questionnaires, Key Performance Indicators, along with the
enrolment of all Contracts Managers, Site Managers and Site Staff
in CSCS Registration.
The Harper Group work with a number of partnering
clients striving towards implementation of the following:-
 |
Recruitment, Retention and Respect for People
(the 3R’s) |
|
A “Zero Defect” target |
|
Continuous application of Quality procedures |
|
Commitment to Client satisfaction with product
and service |
|
Commitment to Time predictability |
|
Commitment to Cost predictability |
|
|
